Travel Airfare & Hotel Fees & Leakage

SusanRS · ‎Sep 30, 2024

What are the fee prices that your company incurs when using your travel agency?

In Concur you have to use one of their 400+ travel agencies.

Many employees, book outside of Concur to reduce the fees for airlines and hotels but we lose the visibility.

KevinD

@SusanRS I know that we incur about an $8 fee for booking. However, we are required to book within SAP Concur Travel.

The conundrum it sounds like for your company is: are the fees worth the visibility? We do have TripLink to help with invisible spend and leakage or the more extreme option is to require your employees to only book with Concur Travel and incur the fee. What would happen if all your employees only booked outside of SAP Concur? You'd be paying your travel agency for nothing. 🙂

Thank you,
Kevin
SAP Concur Community Manager
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