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teriadams
Occasional Member - Level 1

Southwest Instant ticketing?

Pre Sabre integration I thought  Southwest reservations were instantly ticketed.   Did this change with the Sabre integration?  I am receiving feedback from my TMC that Southwest is canceling tickets that are not issued by midnight,  The TMC is stating that we need to book tickets 4 hours before midnight to allow for ticketing.  I am unclear if this is a configuration issue with the TMC , a Concur Issue or a Southwest issue.

1 REPLY 1
JessicaL
Frequent Member - Level 1

Hello there,

It does seem to be an issue with your TMC, I'm guessing, because we use a TMC and Southwest and do not have this issue.

Best,

 

Jessica
Travel and Expense System Administrator