Solved: Sorry we are unable to complete your booking

HUFSSC90 · ‎Apr 12, 2023

Hello , This error appears when one of our company users is trying to make a flight reservation , can you please help?

shaynad · ‎Apr 12, 2023

This is a known issue, I opened a Case yesterday and this was the response "This is a recognized issue that has been escalated to RnD and is currently being investigated and a fix will be on its way in due course. You will be notified via this case when the fix is deployed.". This affects Travel Delegate and Travelers booking their own Travel when the Request Preference "prompt for an Approver" is checked on their Profile Settings.

Thanks,
Shayna

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shaynad · ‎Apr 12, 2023

This is a known issue, I opened a Case yesterday and this was the response "This is a recognized issue that has been escalated to RnD and is currently being investigated and a fix will be on its way in due course. You will be notified via this case when the fix is deployed.". This affects Travel Delegate and Travelers booking their own Travel when the Request Preference "prompt for an Approver" is checked on their Profile Settings.

Thanks,
Shayna