Search window time frame

[fegalvez]

Hi, 

We have clients who have different times in the window frame where it says +-3. For some, there is even the option to select anytime, but for others, it only can go until +-9. This gets some new users frustrated as they believe Concur is hiding results. Is there a way to adjust that on the site configuration? 

We appreciate any help. 

[KevinD · Accepted solution]

@fegalvez here is what I found. Looks like it is something that can be configured in each site. 

Note: The Anytime option is available only if the travel configuration has premium search/pricing enabled

Anytime will be available only if the following 3 conditions are met:

1. Show Morning, Afternoon, Evening, and Anytime as flight time options is enabled
2. The Maximum Window field in the Air Search Options section must be set to 11 or higher
3. Premium search must be enabled:
   • Sabre: Use Bargain Finder Max Search must be ON, the Max Search Results field must be set to 200
   • Apollo: Use ePricing Search must be enabled
   • Worldspan: Use Premium Search must be enabled
   • Amadeus: Master Pricer Expert is required, but is enabled by default for all Amadeus travel configurations. Note:No action required for this step

To enable or disable this feature, follow the below steps:
Note: Travel System Admin permission is required

1. Go to Administration> Travel> Travel System Admin
2. Click Wizard Options
3. Scroll down to find Show Morning, Afternoon, Evening, and Anytime as flight time options
4. Click check box to enable or disable this feature
5. Click Save