cancel
Showing results for 
Search instead for 
Did you mean: 
tracyh312
Occasional Member - Level 2

Required info in profile disappearing

Something strange in happening in certain profiles and wondering if anyone else has experienced.  As you know, there are certain fields that are required in your profile.  I have travelers that have entered this information and saved, and then completed their travel booking.

As an admin, I have the ability to book on behalf of travelers. I was assisting someone yesterday with adding a hotel booking and their telephone contact information was missing. I inquired with the traveler who advised this information had already been entered.  I had to re-enter the information.  This also happened with another traveler a week or so ago.

Curious if anyone else has experienced this.

Thanks,

Tracy

0 REPLIES 0