Request information doesn't export into a request

rebecca-tamucc · ‎Mar 2, 2023

Following the Concur updates, when I create a new travel expense report from an existing travel request, the account information doesn't carry over and I have to re-enter it. The previous version, it all imported. Is there a fix for this?

KevinD · ‎Mar 9, 2023

@rebecca-tamucc when you say the "account information doesn't carry over" what do you mean exactly?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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rebecca-tamucc · ‎Mar 9, 2023

When I create a request, my university requires that I enter the account information. This would be the fields of System Member, Department/SubDepartment, Account, Account Attribute. Previously, when I would create an expense from an approved request, this information carried over, along with the other details. I could change it if I needed to, but I didn't have to re-enter it. Now, the other details carry over (Trip Name, Trip Start Date, GSA Meal rate, etc.) but these fields of System Member, Department/subdepartment, Account, Account Attributes do not and I have to enter them again.