Question regarding refunds

minseok0729 · ‎May 11, 2024

Hi, I cancelled a flight booked through Concur which was fully refundable.

How can I know the refund status? Thank you.

cjmarimo · ‎May 11, 2024

Hi @minseok0729

When this happens, we contact our company's travel management company for confirmation.

BR,

cj

KevinD · ‎May 13, 2024

@minseok0729 your travel agency is always a good option and also checking the statement of the card used to purchase the flight to see if the credit/refund shows there.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

minseok0729 · ‎Jun 2, 2024

It's been five weeks since I canceled the flight. How long does it usually take to get refund? Is there a good way to track the refund status? I am not sure where I have to contact.