Re: Question regarding hotel room description

Gingerbeer · ‎Jan 8, 2023

Hi all,

I forget what type of hotel room I booked (one or two beds) and try to confirm this by reviewing the booking history. However, there only is "room description code A04A04" showing in the room description part, and I have no idea what that means. Is there any way I could figure out the room type? Any help would be greatly appreciated!

KevinD · ‎Jan 10, 2023

@Gingerbeer did you get this figured out yet? If not, could you post a screenshot of screen where you see the room description code please? I'd like to see what you are seeing.

You should be able to see your trip itinerary and all the details. Since I can only access the Expense side of SAP Concur in our customers sites, I need you to post some screenshots. 🙂

Thank you,
Kevin
SAP Concur Community Manager
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Gingerbeer · ‎Jan 10, 2023

Hi Kevin, thank you for the reply! Attached please find a screenshot of my itinerary.

gnrb · ‎Jan 10, 2023

You can always call the hotel directly. They'll be able to tell you what the reservation is for in their system.

Gingerbeer · ‎Jan 21, 2023

Yeah, I called them, thank you!