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brummage
Occasional Member - Level 1

Preferred Airport not populating

I am the travel administrator for our company, and book hundreds of flights per week on behalf of our employees. 

 

Prior to the New Travel Experience, which was implemented today, I would have the travelers list their preferred "home" airport choice in their Concur profile so that it would populate in the search field when I go to book flights on their behalf...now, the preferred airport is no longer populating. This results in a massive amount of extra time on my end, having to either 1) research the most logical airport choice and/or 2) reach out to the travelers to request this information and wait for a response. 

 

Can someone please advise if there is something that I can do on my end to "enable" this feature again?

 

Thanks,

 

 

Brittany N. Rummage
1 Solution
Solution
leedau
SAP Concur Employee
SAP Concur Employee

@brummage Thank you for your patience. I have been able to confirm that the Preferred Departure Airport field in the user profile is not yet available in the new booking experience. The Preferred Departure Airport is planned to be available and used to pre-populate the user's search with a future release. 

 

I hope this helps. 


Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

2 REPLIES 2
leedau
SAP Concur Employee
SAP Concur Employee

@brummage Thanks for posting in the SAP Concur Community. I have reached out to the team at SAP Concur to confirm. I will revert back shortly. 


Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Solution
leedau
SAP Concur Employee
SAP Concur Employee

@brummage Thank you for your patience. I have been able to confirm that the Preferred Departure Airport field in the user profile is not yet available in the new booking experience. The Preferred Departure Airport is planned to be available and used to pre-populate the user's search with a future release. 

 

I hope this helps. 


Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.