Need to change Start/End dates of approved request

[mmanglin]

Hello,

I am unable to recall an approved travel request because the start date was 3 days ago and there is an attached expense report. Due to miscommunication, I need to change the start and end dates of my travel. Can I cancel this request, start a new one, and add the existing expense report? The flight was cancelled last mintue and I was issued travel credit (unused tickets).

Or, can I contact the approver and have it sent back to be edited and re-submitted even though there is an expense report?

Thanks

[rohanpatil · Accepted solution]

Hi @mmanglin ,

Typically, you will not be able to change dates for a request/ expense report once completely approved. Depending on your company policies, it may be okay to continue using the existing request or to get one approved in addition (with the new dates included). Best advice in such case is to consult your internal support teams on the expected behavior.

Hope this helps.

[KevinD]

@mmanglin what is the status of the expense report this request is attached to? If the report is Sent for Payment, Processing Payment or Paid, then there isn't anything you can do.

Let me know if the report status is something other than the ones I've mentioned.

[mmanglin]

@KevinD the report is still open ("returned" status because I submitted it and then pulled it back)

Thanks

[KevinD]

@mmanglin I know you can delete the request from the report and create a new one. I don't know what will happen if you create a new request and have travel dates that are in the past. If the system allows you to do that, then you can submit that request and once fully approved, attach it to the report.

I just am not sure about how your site is set up as far as past travel dates on a Travel Request.

[mmanglin]

Update: It turns out I can still use the existing travel request even though the start and end dates are not accurate, per my company's policy.

@rohanpatiland @KevinD Thank you for your help!