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When booking travel, we are receiving multiple calendar invites for the traveler. One with the confirmation number with our TMC and one with the locator number from the airlines. Anyone know how to make this stop? It is confusing our travelers and they are unsure of the correct one to use?
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@jholland this is an Outlook setting that automatically creates calendar invites based on what it sees as an Event. This would be an all or nothing though. So, if you turn it off, users wouldn't get any calendar invites. This must be turned off on an individual basis. See screenshot for how to disable on the desktop PC version.
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We are getting completely different invites. I am not sure how turning them off would help the problem. They have different locator numbers. See below