Good afternoon, a coworker of mine is trying to connect Lyft to their Concur app, but because Concur is a single-sign-on application for us, they are having trouble doing so from the Lyft app. So instead, they are going into Concur (already logged in), going to the App Center, and clicking on Lyft. But the button to connect is grayed out. It's not grayed out on my account, so do you know why his would not be available?
Solved! Go to Solution.
Hello,
There are two different types of applications in the App Center and Lyft has one of each.
I would recommend that your coworker opens and connects to the regular Lyft app under Connections. If their location is set to outside the US and they can't see it, I'd recommend they: login to Concur using SSO, then in another tab, open the Lyft listing page on concur.com/app-center, then click "Login to Connect". This should bypass the filtering and redirect them to the in-product page where they can connect.
Hope this helps!
Hello,
There are two different types of applications in the App Center and Lyft has one of each.
I would recommend that your coworker opens and connects to the regular Lyft app under Connections. If their location is set to outside the US and they can't see it, I'd recommend they: login to Concur using SSO, then in another tab, open the Lyft listing page on concur.com/app-center, then click "Login to Connect". This should bypass the filtering and redirect them to the in-product page where they can connect.
Hope this helps!