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hestrada
Occasional Member - Level 1

Locked out

I am receiving an error that says "400 your request resulted in an error" and at the bottom is says "Error Code: Locked_Out." Who can I speak to about fixing this? I tried asking around my organization but no one knows who can help.

2 REPLIES 2
JessicaL
Frequent Member - Level 1

Your organization should have a Concur Administrator. If that person cannot help, ask them to submit a Concur Support Ticket so that Concur Support can further investigate the issue.

Jessica
Travel and Expense System Administrator
KevinD
Community Manager
Community Manager

@hestrada Hello there. Here is a number I found on your company's SAP Concur site: 877-PwC-Help. 

 

For future reference, any help with Travel or Expense, look in the Company Notes section when you are logged into SAP Concur. I know you can't get logged in at the moment, but for other Concur product related questions, your company has a lot of helpful resources in the Company Notes section of the Concur home screen. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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