I book travel on behalf of our executive team. Each of their profiles is complete with frequent traveler/member numbers, however, one individual is not receiving points on his Marriott Bonvoy account following his stays. Anybody know what could be going on there?
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@maddiegosser I believe you will have to reach out to Marriott directly concerning this issue. SAP Concur only applies the number to the booking to help ensure travelers get their credited points, but Marriott Bonvoy Activity comes from Marriott, not SAP Concur.
@maddiegosser I believe you will have to reach out to Marriott directly concerning this issue. SAP Concur only applies the number to the booking to help ensure travelers get their credited points, but Marriott Bonvoy Activity comes from Marriott, not SAP Concur.