Is anyone else' reservation (not confirmed) disappearing?

[ZNobel]

I booked a flight with hotel /car  & while i did not confirm i got the banner indicating the reservation had to be completed by this evening at 10:35pm . Unfortunately when i returned to Concur Solutions this afternoon no record of my reservation remained.  Concur Support indicates a high call volume & long wait time . Is this related & will i have an extension on booking my flights/reservation as a result?

Zach

[KevinD]

@ZNobel what ended up happening with this? Did you ever get through to Concur Support? Were you able to get this booked?

[ZNobel · Accepted solution]

I reached out separately via phone & had to re-book almost from scratch.  While the banner said I had till 10:30 pm to complete the booking i guess it timed out after 6 hours. I later discovered some email notifications that were sent (but filtered to my 'other' folder in MS Outlook) warning me of the impending cancellation.  Concur support did point out that later that there is a way to show the unbooked items (which is not the default).