Showing results for 
Search instead for 
Did you mean: 
Occasional Member - Level 3

Is anyone else getting message "Missing form of Payment" on TravelFusion bookings?

Our bookings are showing on the carrier's site, but the error message is in the remarks section.  

the confirmation numbers show.   

this is not preventing users from booking, just error messages at file finishing.  




our work around, is just adding "5-check" or the travelers cc to the history, and it drops into invoice queue.


SAP Concur Employee
SAP Concur Employee

@Jacki_K Hello.  I would recommend having a Concur Admin open a case with our Concur Travel Support team to investigate and review logs.  This does appear to be a Finishing issue from your screenshot of the GDS remarks.


Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Thank you,
Tricia Whipps
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Occasional Member - Level 3

@TriciaW  thank you.  I've submitted a case.