Hello,
I have bought a flight with concur but with a lowcost airline (Vueling).
Everything was smooth with the travel, but once I am back I have tried to get an invoice of this purchase and it is showing to be impossible.
Both travel agency (BCD travel) and airline (Vueling) are refusing to provide me with a invoice. They are stating that the purchase was not made via them, so they don't have access to it.
Does anyone know in these cases, which party is reponsible to be able to provide an invoice of purchase? Or maybe there is a third party that makes the purchase in this cases?
Hopefull that you are able to help me with this.
Thank you very much!
Laura Martins
