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almaes
Occasional Member - Level 2

Hotel rules

We have rules built for hotel bookings that will alert the traveler when they are booking a hotel that is not preferred.

Is there a way to shut that alert off for either a specific person/ group of people / or a hotel?

2 REPLIES 2
TriciaW
SAP Concur Employee
SAP Concur Employee

@almaes Hello.  Are you saying that you have Hotel rules built that will allow the traveler to book a non-preferred hotel but will include a pop-up message to the traveler to provide a reason why they are booking a non-preferred hotel?

Rules are built and then associated to Rule Classes, so they cannot be turned off for a specific traveler (unless they are in their own unique rule class).   A rule cannot be turned off for a specific hotel.

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Tricia Whipps
SAP Concur Select Care Community Moderator
almaes
Occasional Member - Level 2

@TriciaW  - yes, that is correct.  We have the rules built to advise them it's not preferred and to provide a reason.

I figured I would have to build another rule class - that's a little above my knowledge at the moment.

Thank you!