Hotel "Not available"

juliejiv · ‎Jun 9, 2023

What is the difference between a hotel request being "Sold out", "Not available", and "Not Allowed" ?

Who sets the criteria for those results?

KevinD · ‎Jun 9, 2023

Not allowed is set up by your company.

Not Available might mean there aren’t any rooms that meet your company’s policies.

Sold Out is info sent from hotel to the Global Distribution system.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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