Re: Hotel Reservation Issue

046863

Error:

We encountered an issue that prevented us from completing your request.

We were unable to book your hotel due to the following error from the reservation system:

Name or / FG - Number required

Rewards Number required to book*

PoojaKumatkar

Hi @046863 ,

Refer below two articles and try suggested solution:

Error 1:

Error 2:

If this answers your query, then please mark solution as accepted.

Thanks!
Regards,
Pooja

046863

Hello,

I have selected a rewards program, but the error still appears when I select "Reserve Hotel and Continue".

PoojaKumatkar

Hi @046863 ,

I would suggest reaching out to Company Concur Administrator, check whether selected program is correct and take their help to resolve this issue.

Thanks!
Regards,
Pooja

KevinD

@046863 are you still having an issue with this?

Thank you,
Kevin
SAP Concur Community Manager
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