Ghost Card Access

37090078 · ‎Jul 28, 2023

Good morning,

Help!! I am the Administrator for our account and have the Ghost Card option but when I click nothing appears.

Who can I contact to request to mirror another user access?

This is super urgent as company card expiry has changed and employees are not able to book flights.

Thank you

KevinD · ‎Jul 31, 2023

@37090078 when you say, " but when I click nothing appears", what are you clicking? Can you provide a screenshot, please?

Also, have you gone to the Help menu in the upper right corner of SAP Concur and tried the Contact Support option?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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37090078 · ‎Jul 31, 2023