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djjohnr
New Member - Level 1

Getting message Status: Cancellation Confirmed

I booked a flight for tomorrow morning.  I just received an email saying my flight was approved.  However, below the confirmation number for my air travel a message says Status: Cancellation Confirmed, and when I try and use my confirmation number to check in on the airline it says there is no air travel associated with that confirmation number.  I'm supposed to be on a plane first thing in the morning!

 
1 REPLY 1
KevinD
Community Manager
Community Manager

@djjohnr sorry I am just now seeing this message, but in all honesty...I wouldn't have been able to provide help. I would contact your company's travel agency to see if they can see when the cancellation happened and if there is a record of who initiated the cancellation. 

 

For future reference, these types of issues should be taken to your company's travel agency since they are the ones who issue, confirm and ticket your airfare.


Thank you,
Kevin
SAP Concur Community Manager
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