Solved: Frequent flyer upgrades

LauraZ · ‎Nov 27, 2023

Does Concur display and book frequent traveler upgrades based on FF numbers/status in the profile?

KevinD · ‎Nov 28, 2023

@LauraZ that is a good question. Unfortunately, SAP Concur does not. Upgrades are done by the airline based on the traveler's status. What SAP Concur does allow is for a user to choose a premium type seat if their status allows, but being upgraded to first class, for example, would be done by the airline.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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KevinD · ‎Nov 28, 2023

@LauraZ that is a good question. Unfortunately, SAP Concur does not. Upgrades are done by the airline based on the traveler's status. What SAP Concur does allow is for a user to choose a premium type seat if their status allows, but being upgraded to first class, for example, would be done by the airline.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

LauraZ · ‎Nov 28, 2023

@KevinD great thanks so much for your prompt reply, this is very helpful!

KevinD · ‎Nov 28, 2023

@LauraZ I've been known to be a little bit helpful from time to time here on this Community. 🙂

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.