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rhendrixok
Occasional Member - Level 1

Exit Row Seating

I have booked 4 flights on Delta for a trip.  All the flights have Exit Row Seating available.  I can change seats with no errors, but not when I select an Exit Row seat.  When I try to change my seat to a window on that row I get an error...

 

www.concursolutions.com says

Sorry, we were unable to confirm seat *** being reserved.

Please try reload the seatmap to check if seat being reserved, try again or try selecting another seat.

If you continue to experience difficulties the Reservation System may be unable to process seat changes for this flight at this time.

1 REPLY 1
KevinD
Community Manager
Community Manager

@rhendrixok my best suggestions are these: 1. Call your company's travel management company and have them do the seat change or 2. Call the airline directly. I do know that some airlines hold certain seats (especially exit row seats) until one or two days before the flight then they get released. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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