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New Member - Level 1

Error when booking a hotel - Not Allowed Hotel rate is greater than or equal to $1

Hotel rooms at preferred hotels that are under $150 are not being allowed. the message when i hover over the exclamation mark says "Hotel rate is greater than or equal to $1"

makes no sense

Community Manager
Community Manager

@billlakey agreed. Sounds like someone from your company created a travel rule incorrectly. They shouldn't have a preferred hotel be blocked. Usually the rule in question is to prevent people from booking certain hotels. 


When you log in to SAP Concur, is there a Company Notes section? If so, look in this section for some contact information for either internal help or for your travel agency. I would also screenshot the error so you can provide it to whomever needs to fix the issue.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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