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New Member - Level 1

Error during the hotel booking

i am struggling with booking a hotel. I tried to book it with the car, but it was not working so i booked car separately. Now i am trying to book a hotel by adding it to the CAR rental, but i am receiving the following message: 


We're Sorry...

We encountered an issue that prevented us from completing your request.
We were unable to book your hotel due to the following error from the reservation system. These data may help you (or client support) diagnose the problem:
ID: HSReservationError
Message: ---- note - there is nothing in the message.....???
Community Manager
Community Manager

@SlimD I recommend calling your company's travel agency to get the hotel booked. Did the error show when searching for hotels or when you tried selecting a hotel?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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