Error Message is: You are currently not set up to use any Concur products

[thomasd929]

Hello Group, I have not used Concur in about a year because I haven't really started traveling with my company. I am not sure how to get around this error. I am trying to book a flight. Any help would be greatly appreciated. Thank you - Tom

[KevinD]

@thomasd929 first thing I would try is signing in with a different browser. There could be some odd cache issue. If that doesn't work, you will need your company's internal SAP Concur admin to help. They are usually people in the Finance or Payroll/HR departments. Also, when you sign in, you should see a Company Notes section. Sometimes there is contact information listed there for getting help.