This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Employees reserving rental car using our Corp Credit card. When they checked out rental car, their personal credit cards had a hold placed on the rental car? What's going on here?
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@jstama And these employees didn't provide their personal card at the time of picking up the car?
Are the rental car payments supposed to be put on the corporate card or is the corporate card just being used to reserve cars?
There are some additional details that need to be provided before I can offer a possible reason. 🙂
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Thank you for your response. Employees reserved cars on Corporate Card. They are supposed to use Corp card to reserve and pay. They did NOT provide a personal card at the rental counter, and after they drove off the lot they got an email showing a hold on the rental car on their personal card.