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Occasional Member - Level 2

Concur Mobile App: Push Notifications (NOT WORKING)

We are currently in implementation and I have requested to have our push mobile notifications-mainly for approvals turned on. I tested with two different phones and zero notifications were received. I relayed this to my implementation manager, along with screenshots of the phone and she replied with this: "I sent this to the support team internally and found out there is a support case open on this.  This is not a feature that is working in mobile for travel approvals."


We are also implementing expense, but I have not tested the approval push notifications yet for that piece.


Who else is having this problem with the approvals for travel and/or expense not pushing to their notifications on the mobile app?


I am wondering if any of you experiencing this issue have any further details like an ETA.....this is a huge problem to rely on emails for travel approvals instead of the mobile push notifications.