Showing results for 
Search instead for 
Did you mean: 
Occasional Member - Level 1

Changing Flights has been disabled, help

I attempted to change my flight but got this message, "Exchange of partially used e-tickets has been temporarily disabled".

Does anyone know of a work around or when this function will be enabled? Thanks.


Community Manager
Community Manager

@JHolmes1 you will need to call your travel agency to get the exchange completed. This setting is a site setting, not something SAP Concur turned off globally, so we cannot help with getting it re-enabled. There must be some reason your company had this turned off. 


Either way, your travel agency will be able to help.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.