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Cacrn1999
Occasional Member - Level 1

Change in American Airlines Frequent Flyer Miles Program

American Airlines is changing their Advantage Miles Program effective 11 July 2024.  I would like to know if Concur/CarlsonWagonlit is a preferred travel agency with American Airlines.

Below was cut and pasted directly from American's website:

Earning on flights

Book directly with American

Starting with tickets issued on July 11, 2024, the only flights that earn AAdvantage® miles and Loyalty Points are those booked directly with American, eligible oneworld® and partner airlines, and preferred travel agencies.

Flights booked through non-preferred travel agencies will not earn miles or Loyalty Points, unless the customer is registered with the AAdvantage Business™ program or has a contracted corporate agreement with American.

Booking with us provides a better travel experience. You can manage your trip online, receive travel credit for canceled trips and more. Plus, you’ll continue to earn miles and Loyalty Points through our non-airline partners and on eligible purchases with an AAdvantage® credit card.

Eligible travel

You must book directly to earn on flights. ‘Booking directly’ includes travel booked through American or our partner airlines’:

  • Websites
  • Apps
  • Reservations and airport teams
  • Ticket sales centers

Find a ticket sales center 

You can also earn miles and Loyalty Points on most flights:

  • As an AAdvantage Business™ member, anywhere you book
  • As part of a contracted corporate agreement with American, anywhere you book
  • Through our preferred travel agencies

Plus, all flights booked as part of an American Airlines Vacations™ package will continue to be eligible.

Basic Economy tickets

The only way to earn on Basic Economy fare tickets is if you book through American or our eligible airline partners’ websites, apps, Reservations and airport teams, or ticket sales centers.

Ineligible travel

You’ll no longer earn miles or Loyalty Points on:

  • Basic Economy fares that are not booked directly through American or our partner airlines
  • Basic Economy fares not booked directly through American as an AAdvantage Business™ member or as part of a contracted corporate agreement
  • Any trip booked through non-preferred travel agencies, unless you’re registered with the AAdvantage Business™ program or have a contracted corporate agreement with American
1 Solution
Solution
KevinD
Community Manager
Community Manager

@Cacrn1999 you might find this article helpful: https://www.concur.com/blog/article/continue-to-earn-american-aadvantage-miles-for-business-travel-w...


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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Solution
KevinD
Community Manager
Community Manager

@Cacrn1999 you might find this article helpful: https://www.concur.com/blog/article/continue-to-earn-american-aadvantage-miles-for-business-travel-w...


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.