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ChirstopheD
New Member - Level 1

Car rental - how to avoid issuing voucher

Dear community,

We are having troubles with one of our configuration. For one entity, when they are booking car rental online in Concur, it generates a voucher to "pay" the car rental instead of providing the traveler's credit card information. It seems it appears only with one car rental provider.

I guess it is a customizing somewhere to change ? 

Could it be because we have something in the field "Direct Bill Account Number" in Travel Administration --> Manage Corporate Discounts --> Add Car Discount ?

 

Our goal is to always use the traveler credit card to pay the rental car.

 

Thanks in advance.

Regards

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