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adeniyi
New Member - Level 1

Cannot book a flight

I tried booking a round trip flight using ConCur but I have tried several times but could not, I am getting this error message: Sorry, something went wrong. We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and company administrator or Help Desk for support.

3 REPLIES 3
KevinD
Community Manager
Community Manager

@adeniyi if you log in to SAP Concur, on the home screen there is a Company Notes section. In there your company has provided links to get help with Travel. Here is a screenshot for your reference. 

 

KevinD_0-1654792314926.png

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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jiannucc
New Member - Level 1

Kevin I cannot find this company notes section and I am having a similar booking issue. Any other suggestions?

KevinD
Community Manager
Community Manager

@jiannucc have you tried calling your company's travel agency? They should be able to help you.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.