Cannot book a flight

adeniyi · ‎Jun 8, 2022

I tried booking a round trip flight using ConCur but I have tried several times but could not, I am getting this error message: Sorry, something went wrong. We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and company administrator or Help Desk for support.

KevinD · ‎Jun 9, 2022

@adeniyi if you log in to SAP Concur, on the home screen there is a Company Notes section. In there your company has provided links to get help with Travel. Here is a screenshot for your reference.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

jiannucc · ‎Feb 21, 2023

Kevin I cannot find this company notes section and I am having a similar booking issue. Any other suggestions?

KevinD · ‎Feb 22, 2023

@jiannucc have you tried calling your company's travel agency? They should be able to help you.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.