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New Member - Level 1

Cancelled Flight/hotel- need to book new trip

Hello, I had to cancel my flight with Southwest - which was non refundable.


I need to book a new flight.  How can I use whatever credit I have for the first flight purchased, for my new flight?


I submitted an expense report to be reimbursed for the the flight,   

Community Manager
Community Manager

@tthomp45 when you log in to SAP Concur, do you see an Alerts section on the home screen. Usually your air credits are listed there. If not, I would recommend calling your travel agency to do the new booking and have them apply your credit. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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