Cancel trip 15 min after the creation and still pass on the amex card

[JeanLafrance]

I made a mistake.
When I applied on Concur, I created a new trip, and started with the hotel, (For the START event) because I knew places were limited.
To make a short story, once booked, I wanted to add plane tickets.
I tried three times with no success, it still had a suspicious error.
So i decided to add an additional trip for the plane tickets.
But i accidentally take a wrong fly...
I cancel the trip like 15 minutes after, and create a new trip with the good plane ticket this time.
But like 3 days after, the 4 plane tickets (the 2 trips) pass the Amex Card...
I dont really know what to do about it...

[KevinD · Accepted solution]

@JeanLafrance the first thing I would do is call AMEX and see if they can reverse the charges since they were accidental. If they cannot, then I would speak with your manager to see if you they will allow you to keep the plane tickets and use them at a later time. You would need to call the Airlines and get a credit with them. That way the next time you book, you can use the Airline credit.