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lensmith
New Member - Level 1

Can't cancel booked hotel

I just booked a hotel for Nov 8th and it states cancel 1 day ahead without penalty.

But when I try to cancel it states I will be charged a cancellation.

Cancellation Policy

Cancellation Fees may apply
Must Cancel 1 Day(S) Prior To Arrival.
1 REPLY 1
KevinD
Community Manager
Community Manager

@lensmith I would suggest one of the following:

1. Call the hotel directly to cancel to make sure you are not charged.

or

2. Call your company's travel agency to cancel. 


Thank you,
Kevin
SAP Concur Community Manager
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