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New Member - Level 1

Auto accident during Concur travel

I was involved in an auto accident (I was not at fault) during a work trip booked with Concur in 2021. I was informed by my employer that it would be covered by insurance via concur. I turned in all correspondence and beloved it was taken care of. I just recently received a letter from a collection agency demanding thousands of dollars to cover the cost of the repairs to the rental car. Who do I contact at concur to get assistance?

SAP Concur Employee
SAP Concur Employee

Hi, @Arattay!


What an ordeal - I've never heard of anything like this before.


Message me directly so that I can better understand your situation. 

Thank you,
Jody Wilkins
SAP Concur Community Manager
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