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Woneil12
Occasional Member - Level 1

Aproval Que Times

Have the approval times been cut down to 24 hours? Until recently the approvers had 72 hours to approve a trip. It seems it has been cut to 24 hours does anyone have information on this? 

1 Solution
Solution
JessicaL
Frequent Member - Level 1

Hello,

Your question is specific to your company's Concur configuration - on the forum, we do not have access to view your company's travel policy/rules. I would recommend reaching out to the Concur Administrator - usually, they have contact information on the Concur home page (in Company Notes section). If not, finance or IT can usually point you in the right direction. 

Best,

Jessica
Travel and Expense System Administrator

View solution in original post

2 REPLIES 2
Solution
JessicaL
Frequent Member - Level 1

Hello,

Your question is specific to your company's Concur configuration - on the forum, we do not have access to view your company's travel policy/rules. I would recommend reaching out to the Concur Administrator - usually, they have contact information on the Concur home page (in Company Notes section). If not, finance or IT can usually point you in the right direction. 

Best,

Jessica
Travel and Expense System Administrator

View solution in original post

Munari_alEXPert
Frequent Member - Level 1

dear @Woneil12 

if you were referring to flight approval time, please know that sometimes it can be even only a few hours for your manager to approve it (generally specific to low cost carriers or anyway with restricted fares). This is something you should discuss with the travel department which they will verify with the Airline or Travel agency company.

within your organization those information should be cleared as they can create real frustration for employees, which tend to blame the system itself or people in charge of the system, which is unfair and not correct.

 

Kind Regards

Alessandro Munari - Travel Expense Project Manager
https://www.linkedin.com/in/alessandro-munari/