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Occasional Member - Level 1

Airline not showing for some flights

Hi, occasionally, when users use Concur Online Booking,  a specific/desired airline is not showing any flight options and when the users  go directly to the the airline's website, they are able to see and book flights? 




Community Manager
Community Manager

@CynthiaZ the only thing I can think of is that there is a travel rule set up that would prevent the airline from appearing in the search results. I can't say for sure without seeing your Travel Rules, so this is purely speculation on my part. 🙂

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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