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kristin123
New Member - Level 1

Unable to book on certain airline

Hello.  I'm trying to assist someone that's trying to book a one way flight from Shanghai to Guangzhou in China and he's receiving this message:

 

Due to ticketing restrictions on this airline, it cannot be booked online; please call your FCm Travel Consultants to purchase tickets on this carrier.

 

 

What does it mean by ticketing restrictions?