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Occasional Member - Level 3

Travel Report Showing Cancelations?

With our company restricting business travel through 3/20, we are trying to stay on top of who has already canceled their travel, and who hasn't.  

 

I've been searching for a report that shows what has been canceled and haven't been able to find anything yet.  Does anyone have any suggestions?

 

Thanks!

Torie Hightower

1 Reply
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Occasional Member - Level 3

Re: Travel Report Showing Cancelations?

We use the Concur API and populate our own data warehouse and perform our reporting using our own solution (For right or wrong, we decided to treat the Concur Trip Library as the master list as opposed to the TMC's as we wanted to support alternate booking methods). I realize this doesn't answer your question but what I'm seeing is some trips still listed as confirmed while they have no segments associated with them. I would love to get a better understanding of the synch between the GDS and the 3rd party vendors/trip link/tf/hotel aggregators/rail etc... to better understand the shortcomings of Concur because something isn't right. It's far from clean.