hotel unable to select rate

[MoraT2025]

Multiple users from different accounts can't book a hotel, they get the error "CANT SELECT RATE AT THIS TIME, TRY AGAIN"  

They try again, sign in/out and they still can't book.   We have to book in GDS for everyone today.

[ARP]

We face the same issue. 

[JorgeL]

Same issue here. Is Concur travel having some sort of issue?

[MoraT2025]

It's very frustrating, Clients are irritated with Concur.  @Concur, do you have any solutions or help you can offer.

[KevinD]

Have you all submitted help tickets to Concur Support? I did see that November 2nd and 3rd Concur Travel did have a degradation. 

I take it this is happening today for your users?

[MoraT2025]

Hello, yes we opened a case but received no response however, like the others the clients are now able to book hotels with  no errors.

[ARP]

Hi Kevin.

yes, I created case for this issue. And today as I can see all is working fine as I was able to choose a room and book it.

Thank you for your feedback!

Anna

[KevinD]

@ARP that's great to hear. Thank you for letting me know.