duplicat expense

[dalido]

Hello team

The CWT agency in South Africa has charged my flight ticket twice, including duplicate fees. Because of these incorrect transactions, my card is now at risk of being blocked ( 60 days ) 

I received an email from CWT informing me that the refund process from Air Senegal has already been initiated, and it will take approximately 6 to 8 weeks.

I currently have pending expenses, including two duplicate expenses related to this case.

Can I submit these expenses now to avoid any card blockage, especially since I have an upcoming business trip, while I wait for the refund from CWT?

regards 

[KevinD]

@dalido technically you can, however it is recommended to submit the incorrect charge on the same report as the refund. I do see your point, so you could submit them now and submit the refund at a later time when it comes through. Just be sure the refund is submitted on a report with other card charges that total more than the refund as most companies do not allow negative amount expense reports to be submitted. 

Before taking my suggestion, you should ask your direct manager if they feel it is okay for you to submit these charges.