I am unable to recall the full travel receipts from my recent trips this year. Following what I can find on the support page, I enabled e-receipts for my account and verified my email again but I still cannot open those trip receipts via Concur.
On the landing page I do not have the option to select Expenses but that might be related to a company setting.
On a trip from earlier this year in February I am able to view the Itinerary with an itemized receipt list.
However on my recent trips I do not have these options for generating an itemized itinerary. The itinerary I can generate is not detailed and itemized like the February trip.
A trip I canceled shows $0 cost and I cannot review the original price of the tickets.
A trip I did take, and had flights rescheduled due to a delay, shows an error and I cannot generate an itemized Itinerary.
The latest trip I took I was able to get an email copy of the itemized itinerary but I cannot generate it via the Concur portal.
For my company's expense reports and auditing I need to be able generate these records.
