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Chelate123
New Member - Level 1

Trip cancellation no notification

Hi all, 

I went to file some expenses, and decided, on a whim, to check a trip I booked a few weeks ago.  The trip is marked as withdrawn/cancelled; American Airlines says that confirmation number was cancelled.  I did not get any sort of notification.  I'm worried I can't trust SAP Concur, that I might start checking in to a flight 24 hours before, only to find my trip was cancelled. 

Just checking to see if anyone else has had this issue.

C

1 REPLY 1
KevinD
Community Manager
Community Manager

@Chelate123 you should receive a notification. Did you try asking your Travel Agency? I would check with them to see why the trip was withdrawn. 

 

 


Thank you,
Kevin
SAP Concur Community Manager
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