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Bittar1969
Occasional Member - Level 1

The new format in travel is not as user friendly as the past version

I have been a very strong proponent of Concur in my place of work and always push colleagues to use it instead of other search engines that are available for Flights, Cars and Hotels. This new "upgraded" version is not an upgrade at all.  It is not user friendly compared to previous version of concur as well as  other travel search sites.  The past version had all the filters open and available on the same page, it was not a pop up.  There is no way to search by total cost of a round trip ticket and then using the filter to adjust departure and arrival.  Not sure i am making sense..... does anyone else feel the same way? 

3 REPLIES 3
kgrate
Occasional Member - Level 1

Totally agree!

tracyh312
Occasional Member - Level 2

I agree as well! I just returned from Concur Fusion in Seattle hoping to come home with a lot of valuable information regarding T2 and it was very disappointing.  Consulting sessions did not want to discuss the changes  made by the new UI and frankly, they were unable to answer why several changes were made.  They put a lot of emphasis on the direct customers vs. indirect customers.  Many changes were made that make no sense and cause confusion and frustration to travelers.  More clicks vs. fewer clicks.  Not sure what they were thinking.

KevinD
Community Manager
Community Manager

@Bittar1969 I passed this thread on to a colleague who works with our Travel product. 


Thank you,
Kevin
SAP Concur Community Manager
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