Refuse Self-Assigned Assistant Option not showing in profiles

[knaimoli]

The checkbox is not showing in profiles now to know when a user has checked the refuse self-assigned assistants.  Is there a way to find out who has this option checked now? 

[samasuraj]

Hi  @knaimoli  

Topic: Refuse Self-Assigned Assistant Option not showing in profiles 

Please see the below. Hope this helps. 
——-  

SAP Concur Travel – Refuse Self-Assigned Assistants

If the Refuse Self-Assigned Assistants checkbox is no longer visible in Traveler Profiles, the setting may

have been moved, hidden, or changed in the Current Interface.

Check:

1.  Profile Settings: Check Profile → Profile Settings → Travel Settings → Assistants/Arrangers, where available.
2.  User Administration: Verify whether administrators can still view the restriction in employee profiles.
3.  Legacy Interface: Check whether the checkbox remains visible in the legacy profile experience, if accessible.
4.  Reporting: Investigate whether user-profile exports contain the setting.
5.  Permissions: Confirm that the administrator has the necessary profile-management permissions.
6.  SAP Concur Support: Ask whether the setting was removed from the interface and whether a supported report or API  exposes its current value.

Currently, there is NO confirmed Standard SAP Concur Report that identifies all Users who have selected

Refuse Self-Assigned Assistants.

Thanks & Regards

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant

[KevinD]

@knaimoli If the checkbox was previously showing, I would be more alarmed that it is no longer showing. 

So, were you previously able to see the checkbox and now you can't?

[knaimoli]

I no longer see the check box in user profiles, so it's not clear if they've checked the box or not. 

[PoojaKumatkar]

Hi @knaimoli , @KevinD ,

While looking for a solution, I came across the support article below. It is possible that the user has unchecked the "Hide Add Assistant" checkbox, which could be why the "Refuse Self-Assigning Assistants" checkbox is not visible.

You may want to check with the respective user to confirm whether the checkbox is indeed unchecked on their end.

You can also use the options suggested below to verify whether this setting is enabled for a specific user.

If this answers your query, then please mark solution as accepted!