gfuller21
New Member - Level 1

Payment method incorrect for upcoming flight

I have an upcoming trip and the payment method is not the correct card on file. I only have one card on file and the last 4 numbers showing on the flight reservation are not correct and not the card I have saved on my account.

2 REPLIES 2
cjmarimo
Super User
Super User

Hello @gfuller21,

 

In our company, the last four digits shown on the flight reservation usually correspond to a central corporate card (Ghost Card). Or also it may be a form of payment managed by the travel agency.
If the flight has been ticketed correctly, no action is required. In any case, please contact your travel agency to have it confirmed.

 

BR,

cj

KevinD
Community Manager
Community Manager

@gfuller21 I was going to say the same thing as @cjmarimo. Likely your company charges all airfare to a Ghost Card for easier reconciliation. 

 

If you want to confirm this, contact @Kmurray9 as she works for your company and is an authorized support contact. 


Thank you,
Kevin
SAP Concur Community Manager
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