Hi,
I had a flight booked through Concur, then later cancelled it and booked a new trip with new dates. I never received a credit for the cancelled trip, and the transactions are still listed as an available expense. I reached out to my finance services and they said it's because the trip is showing up like I modified the first flight and changed it, instead of cancelling and rebooking. I have the confirmation emails for the cancellation and booking of new trip. How do i fix this and get the credit?
