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LoriL
Occasional Member - Level 1

New hotel booking format

Does anyone else absolutely DISLIKE the new 'format' for booking hotels?  SERIOUSLY?   To see the rates available - and if it's "compliant" I have to "click on" the hotel - which takes me to a whole new screen and ONLY that hotel.  I can no longer easily see and COMPARE hotel options.

 

WHO are the people that are deciding to make these changes?  And thinking that the changes being made to the system are good?!?  Anyone who actually BOOKS travel????

 

It's absolutely AWFUL in my opinion.  Anyone else agree?

1 REPLY 1
KevinD
Community Manager
Community Manager

@LoriL I passed on your post to someone on our Travel Product team. 

 

I will say this, and it is my opinion only...the search results experience should be similar if not exactly the same across the booking process. If I can see flights that aren't compliant on the search results screen, I should see that as well on the hotel results screen. I'm not sure why it is the way it is, but I am for consistency throughout the process. Unfortunately, I am not on the Travel product team. :-(.


Thank you,
Kevin
SAP Concur Community Manager
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